Frequently Asked Questions

Eastern Iowa Psychiatric Services PC offers comprehensive mental health services, including therapy, medication management, and treatment for a wide range of conditions such as anxiety, depression, bipolar disorder, PTSD, ADHD, schizophrenia, and more.

It's natural to have occasional bad days or periods of heightened stress or sadness. However, if these feelings persist, interfere with your daily functioning, or significantly impact your quality of life, it may be a sign that you could benefit from professional help. If you're unsure whether you might need help, don't hesitate to reach out to our care team at Eastern Iowa Psychiatric Services PC to schedule a confidential consultation and evaluation. 

To schedule an appointment, you can call our office during business hours, (8:00 am - 4:30 pm  Monday through Thursday and 8:00 am - noon Fridays) or fill out the appointment request form on our website. One of our compassionate care team members will assist in scheduling an appointment.

No, you do not need a referral to schedule an appointment with one of our care team members. However, if you have insurance, you should check with your provider regarding any referral requirements for mental health services.

Yes, Eastern Iowa Psychiatric Services PC provides the option for telehealth appointments, allowing patients to access quality mental health care from the comfort of their own homes. Whether you prefer in-person visits or virtual sessions, our care team is here to support your mental health needs.

Yes, our licensed professionals can prescribe medication for mental health conditions when appropriate. Medication management in conjunction with one-on-one therapy provides an inclusive approach to treatment and is tailored to everyone’s unique needs. Our goal is a quality, whole-person, comprehensive approach to mental healthcare through evidence-based best practices.

During your first therapy session, your care team specialist will conduct an initial assessment to gather information about your presenting concerns, mental health history, and treatment goals. This session provides an opportunity for you to discuss your concerns openly and begin building a road to wellness.

Therapy session times may vary. New patient appointments typically last 45 to 60 minutes, although the duration may vary depending on your specific treatment plan and needs. Your therapist will work with you to determine the frequency and duration of sessions that best support your progress.

Yes, we accept a variety of insurance plans. Please contact our office to determine if we accept your insurance provider. Our staff can assist you in verifying your insurance coverage and understanding any out-of-pocket expenses.

Determining what action may be appropriate for you depends on multiple factors. Our experienced care team at Eastern Iowa Psychiatric Services PC will conduct a comprehensive evaluation to assess your circumstances and develop a personalized treatment plan tailored to your specific needs.

In case of a mental health emergency, please call 911 or go to the nearest emergency room immediately. If you're unsure whether your situation constitutes an emergency, err on the side of caution, and seek help promptly.